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Privacy Policy

SCIENTIFIC PROTEIN LABORATORIES
PRIVACY POLICY  

Last Updated: , 2020 

As used in this Policy (as defined below), the terms “SPL,” “we,” “our,” and “us” each refer to Scientific Protein Laboratories LLC and its divisions, subsidiaries and affiliates. 

Introduction 

This Privacy Policy, along with other documents it references and incorporates (collectively this “Policy“), applies to the online interactions we have with you through websites and mobile applications we own and control, including, but not limited to www.spl-pharma.com (the “Site“) and to information we collect through email and other electronic messages between you and us (together with the Site, our “Services“).  

Except with respect to our Privacy Notice for California Residents, incorporated herein by reference, this Policy does not apply to information collected by us offline or through any other means, or to information collected by any third party, including through any content (such as advertising) that may link to or be accessible from our Services.  

We are committed to protecting the privacy of our customers and other users of our Services, and have adopted this Policy with that in mind. This Policy describes how we collect, store, use, disclose, and otherwise process your information, including information which could be used to identify and/or contact you (“personal information“). 

By accessing or using our Services or otherwise providing us with your personal information, you represent that you have read, understood and agree to this Policy and that you agree to the collection, storage, use, disclosure, and other processing of your personal information by us in accordance with this Policy. If you do not agree to the terms and conditions of this Policy, please do not use our Services or provide us with your personal information. 

If you are located in the European Union or are a resident of the State of California, please see Section 6 for additional disclosures regarding your rights and our privacy practices. 

We may amend this Policy from time to time. For more information on changes to this Policy, please see Section 8. Please check this page regularly to stay up to date. 

  1. Types of Information We Collect 

As you use our Services, we collect several types of information about you and your interactions with us, including: 

  • Personal information, such as a name, postal address, email address, telephone number, or other identifiers by which you may be identified or contacted by online or offline; 
  • Information that is about you but alone does not identify you, such as [information about the number and regional location of users of the Site]; and 
  • Information about your internet connection, the equipment you use to access the Site, and usage details. 
  1. How We Collect Information 

We collect this information in several ways, including: 

  • Directly from you when you provide it to us[, including through the “Contact Us” form on the Site and through email correspondence between you and us]. 
  • Automatically as you navigate through the Site and/or use our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies[, web beacons,] [and other tracking technologies]. 
  • From third parties, for example, from an organization you have a relationship with, such as your employer, [or] from recruiters, [or [list any other applicable categories of partners]]. 

Information Collected Directly From You 

Information we may collect directly from you includes: 

  • Records and copies of your correspondence (including email addresses), if you contact us. 
  • [Details of your transactions with us and the fulfillment of your orders.] 
  • [Your search queries and other activities on the Site.] 
  • [OTHER EXAMPLES OF INFORMATION THAT MIGHT BE PROVIDED TO SPL THROUGH SITE OR OTHER ELECTRONIC MEANS.] 
  • Any other information you provide to us through our Services or in any communication to us by electronic means.  

Information Collected Automatically  

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: 

  • Details of your visits to the Site, including [traffic data,] [location data,] [logs,] and other communication data and the resources that you access and use on the Site. 
  • Information about your computer and internet connection, including your IP address, operating system, and browser type. 

[We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).]  

The information we collect automatically [does/may/is only statistical data and does not] include personal information[, [but/or] we may maintain it or associate it with personal information we collect in other ways or receive from third parties]. It helps us to improve the Site and to deliver a better [and more personalized] service, including by enabling us to: 

  • Estimate our audience size and usage patterns. 
  • [Store information about your preferences, allowing us to customize the Site according to your individual interests.] 
  • [Speed up your searches.] 
  • [Recognize you when you return to the Site.] 

The technologies we use for this automatic data collection may include: 

  • Web Analytics. We use web analytics tools, including Google Analytics, which is a third-party service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.  We use reports provided by Google Analytics to [help us understand Site traffic, and web page usage.] For more information concerning Google Analytics and how it collects and processes data please see “How Google Uses Data When You Use Our Partners Web Sites or Apps” located at www.google.com/policies/privacy/partners. We use the information provided by these tools to [improve our services and our online advertisements.] These tools place session and persistent cookies in your browser to identify you as a unique user the next time you visit the Site. Each cookie cannot be used by anyone other than the service provider (ex: Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside, including the United States.  
  • [Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Site.] 
  • [Web Beacons. Pages of the Site [and our emails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).] 

[We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.] 

Personal Information from Third Parties 

We may also obtain your information, including personal information, from certain third parties, such as: 

  • Our service providers. For example, service providers who operate and maintain the Site. 
  • Your employer. 
  • Recruiters. 
  • Third parties to whom you submit an application for employment with us. 
  • [Other third parties who share personal information with SPL.] 
  1. How We Use Information 

We use the information that we collect about you or that you provide to us, including personal information, to: 

  • Answer your questions; 
  • Provide you with excellent customer service; 
  • Process and track your order; 
  • Obtain and make payments; 
  • Provide the products and services you request; 
  • Contact you about the status of an order; 
  • Send you email updates; 
  • [Send you promotional offers we believe will be of interest to you;] 
  • [Identify your product and service preferences;] 
  • [Provide information concerning products you have purchased;] 
  • Otherwise communicate with you; 
  • Improve our customer service; and 
  • Engage in other activities in the normal course of [producing and supplying active pharmaceutical ingredients]. 
  1. How We Share Information 

We may disclose personal information that we collect as described in this Policy: 

  • To our parent, subsidiaries, divisions, and affiliates. These companies may use your personal information in the same way as we can under this Policy. 
  • To contractors, service providers, and other third parties we use to support our business. 
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about you is among the assets transferred. 
  • To fulfill the purpose for which you provide it.  
  • For any other purpose disclosed by us when you provide the information. 
  • With your consent. 
  • [ANY OTHER TYPES OF THIRD-PARTY DISCLOSURES.] 

We may also disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: 

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request. 
  • To enforce agreements, including for billing and collection purposes. 
  • If we believe disclosure is necessary or appropriate to protect our rights, property, or safety, or that of our customers or other third parties.  

We may also share non-personal information and/or information that has aggregated, anonymized, or otherwise processed so that it cannot identify any individual without restriction.  

  1. How We Store Information 

Retention of Information  

We retain information, including personal information, as long as it is needed to fulfill the purposes for which it was collected.  We will retain and use information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements. 

Processing and Storage of Data in the United States 

We are based in the United States. Any information collected by us may be stored in the United States or any other country in which we, our affiliates, or our service providers maintain facilities. The United States is not recognized as having adequate safeguards. If you are located outside of the United States or other regions with laws governing data collection and use that may differ from United States law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction and you affirmatively consent to the transfer of your personal data to the United States.  

  1. Specific Disclosures and Notices 

European Union 

If you are located in the European Union, you have the following rights: 

  • Access – You have the right to request certain information regarding personal data regarding you which we process and copies of your personal data from us. We may charge you a reasonable fee for such copies. 
  • Rectification – You have the right to request correction and/or completion of personal data which you believe is inaccurate and/or incomplete.  
  • Erasure – You have the right to request that we erase your personal data, under certain conditions. 
  • Restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. 
  • Object to processing – You have the right to object to our processing of your personal data, under certain conditions. 
  • Data portability – You have the right to request that we transfer personal data that we have collected to another organization, or directly to you, under certain conditions. 

To submit a request or otherwise communicate with use regarding the exercise of any of the above rights, you may contact us as described in Section 9.  

California 

If you are a resident of the State of California, please see our Privacy Notice for California Residents. Our Privacy Notice for California Residents supplements this Privacy Policy with respect to residents of the State of California. 

  1. Children’s Privacy  

The Site and our Services are not designed for use by children and are not directed toward children under 16 years of age. If you are less than 16 years of age, please do not attempt to use the Site or our Services or provide any personal information about yourself to us.  We do not knowingly collect or solicit any personal information from anyone under the age of 16 on or through the Site or our Services. In the event that we learn that we have collected personal information from a child who is less than 16 years of age, we will delete that personal information. If you believe that we might have any personal information from a child under the age of 16, please contact us as described in Section 9. 

  1. Changes to Our Policy 

It is our policy to post any changes we make to this Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you [through a notice on the Site’s home page]. The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring for periodically visiting our Site and this Policy to check for any changes.  

  1. Governing Law and Jurisdiction 

Unless otherwise required by applicable law, this Policy and our collection and use of personal information shall be governed and interpreted in accordance with the laws of the United States and the State of Wisconsin. Any disputes arising out of this Policy shall be adjudicated in the Circuit Court of Dane County, Wisconsin or a federal court of competent jurisdiction in the Western District of the State of Wisconsin. 

  1. How to Contact Us 

To ask questions or comment about this Policy and our privacy practices, or to communicate with us regarding your personal information contact us at[email protected], call us at (608) 849-5944, or contact us by mail at 700 E. Main Street
Waunakee, WI 53597. 

We encourage you to contact us if you have concerns regarding this Policy or our privacy practices. However, if you are located in the European Union and feel we have not resolved a privacy concern related to personal information processed or transferred by us, you have the right to submit a complaint to a supervisory authority.